Delivery Invoice Template - Australia

Separate each service type with its own line item on your delivery invoice. Standard deliveries, express surcharges, fragile handling fees, and fuel charges should be listed individually—never bundled together. This clarity helps clients understand what they're paying for and makes it easier for you to track costs by service category. The Australian Taxation Office expects itemization of distinct services, and clear breakdowns reduce payment disputes. Each line item should show the service description, quantity (usually 1), rate, and GST applied.

Yes, GST applies to most delivery services provided by Australian businesses. The standard rate is 10% of the delivery charge. You must be GST-registered or invoice-liable to charge and remit GST. The only exception is if you're below the GST registration threshold ($75,000 annually for most businesses). Calculate GST on the full delivery amount, including any surcharges or premiums. Always show GST separately on your invoice with the total amount due.

List the fuel surcharge as a separate line item on your delivery invoice, showing it as a fixed fee or percentage based on your pricing model. Include the fuel surcharge calculation method in your terms or client agreement—for example, 'Fuel surcharge: $5–$10 depending on distance.' GST applies to the fuel surcharge, so calculate it on the full surcharge amount. Be transparent: clients expect fuel surcharges during high-cost periods. Update surcharges consistently and communicate changes in advance to regular clients.

Interstate deliveries should be itemized separately from local deliveries on your invoice, showing the destination state and any additional charges. List the delivery route (e.g., 'Melbourne to Sydney'), distance or zone if applicable, and the rate. Interstate deliveries may attract different pricing due to distance and handling complexity—be explicit about this. GST still applies at 10%. Some businesses show interstate surcharges separately to highlight the premium. Include expected delivery timeframe if relevant to the client relationship.

Yes, include a line item if you're offering optional delivery insurance or damage coverage. Show the insurance fee as a separate charge with GST applied. In your invoice terms, briefly clarify what's covered (e.g., 'Standard liability covers damage up to $500; optional insurance covers full declared value'). However, don't provide detailed legal liability clauses on the invoice itself—reference your terms and conditions document instead. Clear insurance details prevent disputes and demonstrate professionalism.

Delivery invoices typically use shorter payment terms than other business invoices. Many courier and logistics businesses use 7–14 days net, or payment on delivery for one-off customers. For recurring clients or large accounts, negotiate terms like net 30, but secure this with a written agreement beforehand. Clearly state the payment due date and accepted methods on every invoice. Specify consequences for late payment if applicable. Faster payment terms reflect the nature of immediate delivery services.

Include your ABN (Australian Business Number), the recipient's business name and address, delivery date, and tracking or reference number if applicable. Add delivery instructions or special handling notes if relevant. Show your contact details prominently for payment and delivery queries. If you offer signature-on-delivery or proof-of-delivery confirmation, mention this capability. Australian delivery businesses should also include their business registration details and any relevant industry accreditation (e.g., logistics association approval).

Create separate line items for each delivery, showing delivery date, destination address, and charges individually. Group by delivery date or by destination suburb for clarity, especially for logistics companies managing multiple stops. Total the charges at the bottom, then apply a single GST calculation across all items. This format helps clients reconcile invoices against their delivery records and makes disputed charges easier to investigate. It's also valuable for your internal cost tracking and route analysis.