Bathroom Repair Invoice Template - UK

Yes, most bathroom repair services in the UK are subject to VAT at 20%. This includes labour costs for fitting new fixtures, repairing existing installations, and fixing plumbing issues. The VAT is calculated on both materials and labour unless you're VAT-exempt. Your invoice must clearly show the VAT amount separately so clients understand the full cost. If you're not yet registered for VAT (turnover under £85,000), you don't charge VAT but must still follow UK invoicing rules.

Emergency call-out charges are legitimate business costs in plumbing. You can charge a separate call-out fee (typically £50–150 in the UK) in addition to the standard labour rate for work performed outside normal hours. Some plumbers charge an increased hourly rate instead. Clearly itemise this on the invoice as "Emergency call-out fee" or "After-hours surcharge" so clients understand what they're paying for. Document the actual time work was carried out to justify any premium charges.

Separate your invoice into distinct line items: service description, quantity, unit rate, and total. For example, list "Toilet cistern repair – 1 unit – £85" and "Silicone sealant and tools – materials – £15" as separate lines. This transparency shows clients exactly what they're paying for and builds trust. If multiple repairs were done in one visit, itemise each one separately rather than combining them into a single amount. This detail also protects you if any disputes arise later.

Yes, you can charge for travel time and mileage within the UK. Some plumbers add a travel charge (typically £15–40) if the job location is beyond their normal service area, while others include a mileage rate (usually 40–50p per mile). Clearly itemise it as "Travel charge" or "Mileage: X miles at £0.45" so the client sees it separately. Be consistent with your rates and document them in your terms and conditions so clients know what to expect before work begins.

Most UK bathroom repair businesses use immediate payment or payment within 7–14 days. For domestic clients, requesting payment on completion is common since bathroom repairs are usually one-time jobs. For commercial clients or larger projects, 14–30 day terms are more standard. Clearly state your payment terms on every invoice so there's no confusion. If you offer a deposit for major work, deduct it from the final invoice and explain this clearly to avoid payment disputes.

Including a brief warranty statement protects both you and the customer. You might add text like "Workmanship guaranteed for 12 months from completion" or "Materials supplied carry manufacturer's warranty." This clarifies what's covered by your guarantee and what remains the client's responsibility. The statement should reference your standard terms and conditions rather than creating liability you can't sustain. Keep warranty details separate from the invoice line items to avoid confusion.

Create separate invoices for each significant visit or stage, or itemise each visit clearly on a single invoice with dates. For example: "Visit 1 – 15 March – Diagnosis and valve replacement: £120" and "Visit 2 – 22 March – Final testing and grouting: £95." This prevents confusion about timing and costs. If the work is part of a larger renovation spread over weeks, use invoice dates that match when work was completed so payment disputes don't arise from unclear timelines.

UK invoices must include your business name and address, the customer's name and address, an invoice number, invoice date, description of services provided, VAT amount (if applicable), and the total amount due. You must also include payment terms. If you're registered for VAT, your VAT registration number is required. Self-employed sole traders should include their name; limited companies need the company name and registration number. Missing any of these details makes the invoice non-compliant and could cause payment or tax record issues.